Customer Relations Director

Maccentric is looking for a people person with strong communication and problem solving skills. This individual should have a pleasing personality and a genuine interest in helping people.

Responsibilities include:

  • Manage incoming phone calls
  • Greet customers as they enter the shop
  • Check in computers and devices for service
  • Provide timely updates to customers
  • Schedule and coordinate onsite visits
  • Process inbound and outbound parts
  • Supervise cash drawer, make daily bank deposits
  • Follow up with customers after service is complete
  • Perform general clerical and administrative tasks

The primary objective of this position is to ensure that our customers have a pleasant experience when having their Apple product serviced with us.

Interested parties should email their resume with cover letter to: jobs@maccentric.net